"My wife and I would like to thank you for the sale of our property. We were very surprised by the quick sale. We are pleased by your staff's efforts who were involved in advertising, etc and was EXTREMELY impressed by Ms Cashmere's positive attitude. This lady has the ability to sell Eskimos snow!!! We were still around the property and heard her "sales talk" to possible buyers. She secured a buyer on her first 'open' day......unbelievable. A cash buyer as well with no building and pest required.
Ms Cashmere kept in touch throughout the sale, which kept good relations between you and ourselves, which we were very impressed with. We have recommended your company to friends and neighbours. Hopefully we will be in a position to buy again in the future. We would want something in the same area, similar to this property.
We will certainly return to you and your staff, and have Ms Cashmere assist us in our next purchase.
Once again a BIG thank you to you and your staff in making this a quick and painless process. Keep up the good work."
Steve & Karen
"Anne, what a delight you have been throughout the process of purchasing our home. Thank you for everything."
Fred, Lisa, Mikayla, Ashleigh & Sheldon
"Just a short note to say what a pleasure is was dealing with your staff, in particular Alan Wilson, whilst looking for a home here in Queensland. Helpful and friendly people make the relocation process a lot easier. With the teams like yours, we have felt very welcome here."
Darren Jones & Nadia Bell
"Attention Doug I would just like to let you know that you played a large role in the purchase of our property. You were very helpful to us. You went out of your way to spend a large amount of time on the phone with myself and my husband before and after the purchase of the house at auction, not to mention staying on top of all that pesky paper work for us as well.
Doug Hull is very lucky to have such a courteous team and I must say if it wasn't for you and your team we would have never purchased this property. You encouraged us to attend the auction and I thank you so much for doing so.
We have spent several years looking for potential investments and I have come across some worst agents in the business. I must say that you made this experience a pleasure for us. I will make sure in the future that I send as much business your way as I can. We are very pleased with the home and again, thank you."
Jessica Conaghan
"We would like to extend our appreciation for the way that you are looking after our investment properties. We had previously had other Agents managing them, and we were very disappointed and frustrated with the way that they neglected to look after them. It was a very big worry, especially when we were living in Sydney, and we knew that our properties were mishandled and we could not do anything.
Not until we followed recommendation for your excellent service that Doug Hull Real Estate was providing. Since switching Real Estate Agents we have not had any problems or concerns in regards to the manner that our properties are being managed. We know that if any problems or issues arise, we are immediately notified and appropriate action taken. We like the fact that you treat our investment properties as if they were your own and give it the personal touch and attention.
Keep up the good work and thank you very much."
Susan & Jerry Brutman
"We listed our residential investment property for sale with Doug Hull Real Estate, Station Street, Nerang Qld 4211, in June 2009.
Ms Leonie Cashmere was the responsible real estate agent during this period. We would like to put forward the following observations in relation to Ms Cashmere throughout our sale process:
- Ms Cashmere was approachable and friendly;
- Ms Cashmere always appeared energetic, enthusiastic and committed to her work;
- Ms Cashmere made us feel valued as her clients;
- Ms Cashmere was diplomatic and professional in her dealings with our tenants;
- Ms Cashmere provided timely, honest and constructive feedback regarding inspections, prospective buyer comments, and open homes; and
- Ms Cashmere would seek information from more experienced staff regarding our queries, if she could not answer them fully herself.
This gave us confidence Ms Cashmere would not 'create' an answer, but would seek the correct information. We were particularly impressed by this as we consider it to be a rare attribute. We would not hesitate to approach Ms Cashmere in the future for our real estate needs. We would be pleased to discuss any of the above information."
Tim & Erin Robertson
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